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Michele N.

Contributor Level

Total Points
81

1 Review by Michele

  • Build.com

2/18/22

Ordered a 72 in vanity with mirror. First shipment was lost. Second one arrived damaged on the inside. Reached out to customer service. Just asked for touch up paint. They now say they will provide a $250 credit to pay for the paint OR I can recrate the unit and return it for a refund. I'm 72. It weights 750lbs. So I'd have to pay to return it. I could not possibly be more disappointed in this whole process. Customer service, shipping, product, vendor. All of it. Don't buy from them. They don't stand behind their product. Customer service person was horrible. Kept changing her mind as to what she could do.

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