Was very specific as to the kind of wheels and tires I wanted for my Honda Element. Spoke with John and Eric at the Fredericksburg, VA store a number of times to arrive at choices I would be satisfied with. They were extremely knowledgeable and very helpful in making sure I came away satisfied. When I arrived at the store, I was a bit late for the appointment, but they took me right away and got me out of there in less than an hour. All employees were nice, polite and obviously trained well. I don't know about other Discount Tire stores, but this one was off-the-chain fantastic! The ride back to Alexandria was awesome on my vehicle's "new shoes!" Could not be more pleased with my Toyo AT3 tires and Black Rhino Boxer wheels!