I ordered a dress for my mother, their shipping people were ridiculous as well. It took a whole week for them to finally deliver it after having it stored at their facility. I got the dress and the material is like a pajama. I got in contact with them within three days of the delivery, like it CLEARLY states in their policy, and they are refusing my refund. If you are open and delivering only Mon-Fri that clearly means we go by business days. I received my item Friday night, got in contact with them on Wednesday morning, and they are refusing my refund. Not cool, will never order from them again. Save your money, people. It's some country, probably China, and they are scheming people of their hard-earned money. No one wants $200+ to go to waste. Not okay.