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I am EXTREMELY disappointed with Promlily. We did NOT receive the dress we ordered. The color is all wrong and it's not even the same design. We ordered hot pink and received a pale mauve.
The dress we ordered had mesh inserts in the bodice and a starburst pattern on the front. The dress we received did not, and the neckline was different.
Completely different dress, and I can't return it because it's a custom size? Ridiculous that I paid over $200 for them to send us the wrong dress. I will NEVER buy from Promlily again, and I am a repeat customer. Terrible.
Tip for consumers:
It is such a scam to send someone a dress that is completely different than the one ordered, and then say "sorry, no returns".
Products used:
Dress
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Absolutely shocking customer service refuse to give full refunds instead offer for you to get the...
Absolutely furious,, will never recommend or use this company again,,,,! Shipping took weeks item...
