I ordered a dress on January 17 for my daughter's upcoming event on February 10. Before I even placed the order, I was sure to check delivery dates. The delivery option said shipped within 5-6 business days. Only AFTER I got the order confirmation was I notified that the dress wouldn't even SHIP until the 14th of February! I have emailed them 3 separate times, including one immediately after ordering. I have not gotten a single acknowledgement. Horrible customer service!