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Michelle C.

Contributor Level

Total Points
82

1 Review by Michelle

  • Lucy in the Sky

1/22/24

I ordered a dress on January 17 for my daughter's upcoming event on February 10. Before I even placed the order, I was sure to check delivery dates. The delivery option said shipped within 5-6 business days. Only AFTER I got the order confirmation was I notified that the dress wouldn't even SHIP until the 14th of February! I have emailed them 3 separate times, including one immediately after ordering. I have not gotten a single acknowledgement. Horrible customer service!

Tip for consumers:
Any refunds are STORE CREDIT ONLY!!!
This is unacceptable for this situation!!!

Products used:
Dress

Service
Shipping
Returns

Michelle Has Earned 2 Votes

Michelle C.'s review of Lucy in the Sky earned 2 Very Helpful votes

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