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I made a purchase on 1st May 2023 for $242. The product never arrived. After 2 months of chasing I requested a refund. The company responded once after 2 months, with one sentence stating "check with customs" zero care or onus on delivering the item or it being missing still at 2 months.
It is now 4th October - 5 months later - they refuse to respond and will not return my money or provide the item- I have provided proof of tracking showing the item was never delivered and that it was returned to them by customs. They will not respond - please don't be conned and trust this company- they are a SCAM COMPANY and will STEAL your money!
I am reporting to trading standards but devastated to have lost this money when I cannot afford it
Tip for consumers:
This is a scam company who have stolen $242
Products used:
The products never arrived and the company refuse to respond or provide a refund
Michelle G.'s review of Nutri Essential earned 2 Very Helpful votes
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