I use to think Amazon.com was a great company, they have great customer service; when inquring about a purchased item, the return process is great, delivery is great but, I was blocked from making reviews on products I order and was never informed why, I even sent an email asking why and no response; thats not good customer service. This type of action makes me think I said something negative about an item I ordered and they didnt like it, so are the product reviews really legit or fake? I want to read honest real reviews not fake reviews. Now I have backed off from ordering from the company as much as I did in the past; due to this incident.