Since march last year I have tried to return a dress, I'm absolutely discussed, my daughter ordered a dress for her prom, it was the wrong colour, stitching horedous, far to big, the cheapest material and they chardged £230 for it, no returns note, no address, costumer services very rude, sent pictures and they said they couldn't see anything wrong, I showed the dress to many companies and they were appalled, also the pictures in their website are from other companies. So copy writing haha, so they are in big trouble!