Michelle M.

Specifically the Erdman Ave yard. The cashier was extremely rude and had absolutely no customer service skills. She charged us a 90 dar warranty fee on an armrest, mirrors and then charged us for the rim and tire when the tire was clearly sliced and there are no signs saying anything about removing the tire. I assumed that it was not necessary being as though it was sliced completely. After inspection of the reciept she removed the 90 day warranty fee which was a quarter of the bill itself but refused to take the 22 dollar fee of the sliced tire off. She and her manager stated that since they removed the warranty 10 seconds before then it was "company policy" that they rip us off for the tire. And the "environmental fee". What is this? They didn't dispose of anything so that's just to pay the rude cashier I assume.