I ordered a pair of boots for my son's girlfriend and they came with the ink security do Hickey attached. Upon contacting them they tell me to take it to the nearest store which is 3 hours each way... If I was near a store or I would have bought them at the store, RIGHT? They offered NOTHING for their error and would not ship out a new pair till they received old pair back. Like I wanna wait 3 more weeks and the snow season will be over! Returning and shopping elsewhere.