I was not sure if the Brookstone Massage chair would be ok after I read reviews. I was very concerned. I couldn't be more happy with my purchase. It came packaged perfectly and brand new in the box. Took it out and it works amazingly. I bought it for 99.99 plus tax. On the Brookstone website it was listed at 249 and Amazon was 300. So I took my chances and sometimes when it seems to good to be true it usually is. Not this time! I was truly Blessed! Thank you Boscovs! I will shop with you again in the future!