Michellle H.

I live a TWG property at LINE LOFT APT at 1145 E WASHINGTON STREET,Indianapolis IN. TWG's CORP is 500 ft from the LINE LOFT APT,that I live in. TWG ours on the window says open Monday through Friday from 9am to 5pm. Not true, corp employees enter through the back and never come to the front portion of the building. I have to chase them down to pay my rent. When I first moved in to LINE LOFT we had a person in the office every day so I paid my rent to a person for 3 years and never late. This is brand new build that they never put rent slot box in,but they want tenants on a fixed income to start paying a Portal at the cost of $21.00 a month, I refuse, to, also my toilet seat. Has been misfit since Thanksgiving meaning, the original ones are oval shaped but they put a round seat on the that I have taken picks and posted on IG and TW plus 4 phone calls and messages left just pay rent in office person that is very rude says she is the new manager. Getting rent receipt tomorrow 2/5/2024 will also ask about my toilet seat again. Still says forcing tenants to pay the portal. MOLD IS IN THE BUILDING/ ELDERLY HOUSING is what this. WE DON'T HAVE A MAINTENANCE AT ALL. THE BUILDING IS NOT SECURE.THEY HAVE BEEN DOING AIR B/B. BUT SAY NO SUB LEASING. WE USE TO HAVE SEPERATE DOOR,NOW WE ALL SAME CODE OF 1234, THEY CLAIM TO HAVE A VIP ON THE REAR, VISUALLY IMPAIRED PRESCHOOL THAT IS A WHOLE LIE, THERE ARE (NO) KIDS BACK THERE AND IT IS A TOTAL TAX FREE PORTION THEY GET AWAY WITH. I FILLED OUT 4 CHANGE OF ADDRESS FORM WHEN I MOVED OVER 3 YEARS AGO POST OFFICE BUILDING LISTED AS COMMERICAL NOT APARTMENTS SO MY MAIL WAS NOT BEING FORWARD. THIS PAST CHRISTMAS FIRE ALARM WENT OFF FO 2 HOURS BECAUSE HAD NOT GIVEN THE FD A NEW KEY,SO KNOW ONE CAME FOR 2 HOURS. THEY KNEW THE WATER WAS GOING TO BE OFF BUT GAVE US NO NOTICE. NEW PERSON NOT WORKING WITH US ALL, THE CORP IS NOT EITHER. WE HUD AND THE CITY COUCIL AND THE AND THE HEALTH DEPARTMENT