M G.

I have been with citizens bank for over 10 years, and since they sold out to another investment entity they seem to reorganize your withdrawal and checks to deliberately overdraft your account.
They will hold checks for weeks until it will overdraft your account and charge you $35 fee. Or 5 of them.
Even if its deposited the same day by payee.
And the customer service are very difficult to understand their broken english and are very rude and ultimately have no real interest in resolving your issue especially if it benefits the bank.
They have a history of transferring your call to "a specialist " but nobody ever answers the phone.
Can anybody find a main office phone number?...good luck on that
This bank should be shut down for theft of funds.