They claim that as long as optional extras like additional driver and child seat etc. are chosen during the booking, they are included in the final price payable at the car rental place. This is not true!
The rental location will add them IN ADDITION to the price quoted which supposedly already includes them.
Even when the receipt says they are included they just don't care.
I have been fighting this issue with them for two weeks and they absolutely refuse to honor their own website info and promises.
Dear Mika J.,
Thank you for your comments.
Our customer service team has responded accordingly to your requests.
Thank you.
Kind regards,
CarFlexi.com