I write this review with EXTREME anger and disgust! I ordered an alternator for my vehicle back in NOVEMBER 2021 in hopes of finishing my huge system in my show car. For starters, it wasn't plug and play AT ALL, it would only charge at about 12.8-13v which is practically not charging at all. After numerous emails I sent it back and waited an entire 4 months of run around emails about it being the shop being closed due to an illness and my alternator being "lost" in the warehouse and suddenly "found." After being called by the wrong name via email and told the alternator was functioning properly (which it wasn't) the alt was sent back to me with instructions to swap out the regulator… WITHOUT ONE BEING SUPPLIED. A few months later and numerous emails later, I finally get a response about the regulator and it being shipped. By this time it is DECEMBER 2022 and still… no functioning product. I received the regulator about a week and a half after it was sent and had it installed. It worked…for all of 1 MONTH BEFORE THE ALTERNATOR BURNED! As of today JUNE 6,2023 I am still awaiting a response from Mr. Nicholas Starks. I have been extremely patient but in the near future legal action will be the only thing left to resort to.