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Mike D.

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Total Points
83
0
1

1 Review by Mike

wine.com

  • wine.com

“If anything goes wrong, good luck getting it resolved”
9/29/20

I've had several orders processed correctly. Last try, the order seems to be 'stuck' in their system. Email to customer service, no reply. Chat, 'the order has been sent to the warehouse.' Phone, forget it. How tough is it for a human to notice that an order is not being processed? It's been 2 weeks since it was supposed to be delivered and it's not left their warehouse. Insanely bad customer service. Avoid this company.

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