I ordered several items, paid for the order including their S&H. I get an email that my order has shipped and another email that an item was removed from order because it was discontinued. The item is a national brand and not really discontinued. I checked my order to find out that 2 out of 3 items in my order were removed not one - each with several units count. So the basically 9 items out of 12 were cancelled without any notice before shipping the butchered order or the opportunity to approve or cancel. That is they sending me 3 small items that cost the same as their high shipping charge. No apology - no response. Terrible place.