I sent a parcel abroad with parcels to go, when the parcel arrived the contents had been reboxed and some had been removed, i raised a claim with them. They requested information for the claim, I attached all the information they required, they then said that the proof of purchase that i sent was not acceptable as they were invoices! They said I must submit proof of purchase by 1st Mar, went on today 27th Feb to give them more info, they closed my case yesterday due to lack of activity. Would like to say what I really feel about this company but it would probably get censored. I will not use them or recommend them to any body I like.
Mike