I contacted who I thought was MacAfee to sort a refund on my autorenewal and got these guys. All they were bothered about was accessing my computer. When I queried why they need to do this, they said it was so they could sort the refund out. I explained I am a financial adviser with many client details on my system so under data protection rules, I couldn't do this, I again asked why they needed to access my laptop to sort a refund, surely all that was required was my ref. Number and they can put the money back into my paypal account, at this they disconnected the call. I called MacAfee direct who told me they have NO AFFILIATON with MacAfee at all...
Absolutley, do not trust these guys at all!