Mike M.

Purchased several items from coach outlet and I've had problems starting from the beginning with them with getting items received on time they'll send you an email saying it shipped and you never received it and it just sits there saying that a label was created. For a premium brand their customer service is absolutely the lady I spoke to didn't even want to help me with anything.

I have been a customer of Zappos for many years. As soon as Amazon bought this company, they went straight downhill. I have placed orders that never arrive as promised or just do not arrive. I will no longer be doing business with this company.

This company is one of the worse retail businesses I've ever run across. I am the owner of two major radio stations. Most material we get directly from the labels, but having one station that features classic jazz occasionally we reach out and buy recordings from retailers to satisfy and meet our listeners expectations. EVERY TIME I have purchased items from Import CD's there are issues. First, it just took forever and the cases were always cracked (they just drop the CD in an envelope with NO PROTECTION WHATSOEVER, now the items we purchase don't even show up. There business ethics are so bad, I paid our attorney to file a formal complaint with the Attorney General's office.