Mike M.

Great company, great service, always competitive prices.
Jenson always has what I need. The online chat tool is great, and you can always call them for kick-$#*! phone service.

Their tech agents are very good and guide yo to the products you need every time.

Shipping to Canada is fast and cheap, with all duties and taxes included at checkout. 365 day returns if you do need to send stuff back.

I use Jenson for 80% of my bike needs every season. I love my LBS but Jenson USA has such good product and delivery that I consider them as one of my locals.

Rented a pickup truck at McCarran Airport in Vegas for our bike trip to Utah.
Booked through Hotwire and I was worried that Thrifty would not have a truck for us.
I called to confirm the week before and was told "yes, pickup truck"

Whe we got to the pickup counter, they said they didn't have trucks, but the office manager came down with keys to a full-sized Dodge 1500 that had been specially brought in for us.

Great price, perfect truck.
Excellent service.

Great product
I bought a large size matte writeyboard for writing and projection.
Paid for 2 day shipping to get it fast.
Very quick and easy to install, no painting!
Great whiteboard surface and excellent for projector.

Overall a smooth buying experience with a lot of choice.
The wrong items was shipped but they have been quick and responsive for the return and shipping out the correct products.

Great customer service from Sergio who stayed with me on the phone to make sure I received everything I needed to correct the mistake.