Mike S.

Received the part fast, but it was the wrong part. I was asked to provide pictures, then told it was correct.
Even though i asked the lady to look closely at the part # stamped into the part (in the picture) and compare that to the number on the invoice, which IS the part i ordered.
She STILL argued with me,
When i told her it didn't physically FIT.

That wasn't enough. Now they want ME to pay for return shipping, OR take an in-store credit! (like i'd EVER do business with them again)
Completely disgusted with the lack of professionalism, i called Visa. They are backing me.