Thumbnail of user mikesmithsnv

mike s.

California, United States

Contributor Level

Total Points
81

1 Review by mike

  • WebstaurantStore

12/6/23

I have used this site for many years just pray you don't have to return an items. If you do it willl cost you almost 60% of purchase price I just paid $27 in restocking fees. Do your self a favor use other reputable merchants One should not have to pay outrageous amounts for restocking.

Tip for consumers:
Don’t use it

Products used:
Never again

Service
Value
Shipping
Returns
Quality
Thumbnail of user chelseyt
Web A. – WebstaurantStore Rep

Thank you for your review Mike! The reason that we charge a restocking fee is to keep costs, and ultimately our prices, down for our customers. When you buy from a company that has no restocking fees, you pay for returns that the company handles, indirectly, through higher prices. There are a lot of costs associated with processing an order, as well as returning an order. Most companies do build it into their initial pricing, but we try to charge it only when it is needed. If you have any additional questions please feel free to live chat with us, or you can email us at help@webstaurantstore.com.

mike Has Earned 1 Vote

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