I've had several issues w/this vendor. Product arrived almost 2 months after date of purchase. Cheap looking/materials. Not solid. Purchased a size 9; which is my size every where. The shoe was not only a whole size small and but narrow! Not even medium/regular width. All of my heal was sticking out of the shoe. Could not get my toes past the chain. The site does not state this so that customers can take this into account when ordering. There are no Customer Product Reviews on the site. Attempting to return. I have to pay for the cost of shipping (again, does not state this in their return policy) which is as much as what I paid for the shoes. They will not accept the return unless I provide a Tracking #, and it can take up to 2 weeks for me to receive confirmation of my return. (It needs to be inspected before they issue a refund.) Then another 2 weeks BEFORE I get my money back. You have been warned. Never again.