Mildred B.

I went to the Vons on Mission Gorge Rd in San Diego today. The clerk was so rude I had to tell her to bring her attitude down. She was literally fussing at me from the moment she saw me. "You have to come through this line because it's the only one so come on over here blah blah blah". She was telling me to ignore the sign of only 15 items and when that happens I just need to do this that and the other. It wasn't so much the words as her attitude - as if she was chastising me for taking the time to read the sign. I've never been to the store before but that shouldn't matter. She did it again with the whole phone number thing - not informing me but rather scolding me about how I have to put the phone number in first, etc. Her voice was that of one scolding a misbehaving student or something. I asked her to bring her attitude down! She changed to something a little more pleasant for just a moment. Although she had never greeted me, not even hello, she made sure to say to the white lady in line behind me "good morning, how are you doing?". I told her I was fine and asked how she was doing. (Yes, I know she wasn't talking to me. I was making a point.) Then, she never bothered to tell me my total. I had to look for it. By then I was done with her! I'm a black woman with gray hair. I feel like as soon as she saw me, she summed me up according to her ignorant and limited profile in her head. I blame the management and her, because in this day and age we all already know better! Anyway, I just want to go to the grocery store and get treated like a customer. I guess that's too much to ask at this Vons. I don't live in California. Vons has left a bad taste in my mouth from my visit. Ignorant employees who treat customers according to the employee's own personal bias - it's just not okay!