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Minnie P.

Contributor Level

Total Points
85

1 Review by Minnie

  • BeddingSuperstore.com

9/20/16

I ordered bedding from the Bedding Superstore and it was a totally different color than shown on the website and it came in a severly damaged box. When I called customer service to request a return (because a form doesn't come in the box) I was told I would have to pay for return shipping. I asked them where it stated that I was responsible for it and they said it stated that in their Return Policy, which it did not. After reading the Return Policy to the Manager she very rudely stated that she would send a return form allowing free return shipping then promptly hung up on me. Their customer service is extremely rude and they argue with you about everything. I will NEVER order order from them and will tell others not to also! The only reason I gave them one star was because you can't give them no stars. HORRIBLE, TERRIBLE COMPANY... STAY AWAY!

Tip for consumers:
NEVER order anything from them unless you order a fabric swatch first, their colors are really off. Their products are cheap China products even though they claim to be "name brand", so BEWARE!

Service
Value
Shipping
Returns
Quality

Minnie Has Earned 5 Votes

Minnie P.'s review of BeddingSuperstore.com earned 5 Very Helpful votes

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