I rated two of their product 3stars, 4stars(actually not bad rating, it is not 1star at least) and they took out my honest review on the product such as "this dress makes you look fatter if you have bigger chest, since it is A shape dress". I asked them to put my review back into the product page but they ignored my request.
Dear Customer,
We sincerely apologize for the inconvenience. Please don't be worried cause we'll take full responsibility of that.
The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=13173881
Sincerely,
LightInTheBox Customer Service