MIRIEL K.

So I ordered from what waist to Canada and I had to pay for duties and taxes. When my waist trainer came, it did not fit (the size guide is misleading on their site). I emailed them and told them I needed to return my package as it did not fit. They didn't get back to me with shipping details till I had 10 days left to return the package and that's after I emailed them countless times. So I had to pay $72 for express shipping (they do not include a return slip in their packages). When they received the waist trainer back on their end, they gave me a reference code to use. I used this reference code to order a new trainer that fits. At check out, there is an option for paying taxes straight away which is $65. I paid for this option. When my package arrived, I received an email from DHL saying I have to pay for Import taxes and duties keep in mind I have already paid this. I emailed what waist and told them and they have not done anything about it. I even called DHL and they said my shipper has to pay in order for my Package to be delivered. IF YOU ARE GOUNG TO OREDER FROM THIS SITE, DO NOT WASTE YOUR MONEY. THEY ARE A BIG RIP OFF.!