Mirjana S.

Online order, selected to be sent to a wrong store, called store itself was advised to call customer service. Called CS and was "helped" by a person that clearly isn't a fan of her job. Keeps saying can't do anything about it, sorry can't do anything about it because the package is "sent to be packaged" it's not in transit! It's not even packaged! It's SENT to be packaged, so request to be packaged has been made and she cannot CHANGE store delivery location. Come on! Then placed me on hold to get manager only to come back and say manager is on call, can they call back? Only one manager for entire osh kosh customer service call centre that day (shift) -- i think the clothing is beautiful, every single in store customer service person was amazing and helpful... your telephone customer service person is beyond terrible and I suggest they get retrained on customer service. If they don't wanna work there which sounds like they're bothered to they should look for a different opportunity that suits their personality better.