AliExpress Buyer Protection?
Such thing does not exist.
Here are some excerpts from their website:
This is a LIE:
2. Payment Protection
Your payment is only released to the seller after you confirm* satisfactory condition of your purchase. You can also track the progress of your delivery at anytime.
This is also a LIE:
3. Delivery Protection
If you do not receive your purchase within the stated delivery time** (60 days maximum), a full refund will be offered.
The support does literally NOTHING - only polite smalltalk. The dispute system is tragic.
Here is a screenshot showing my 17 days old report being still in "waiting process" status:
http://postimg.org/image/jb3xnzm4b/