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Chris at Promolife did not tell me when I ordered the kit that contained a tank that i would HAVE to rent a tank for the kit. When I found out that no one would fill it, Chris, who had previously told me I could "more than likely" find someone locally to fill it locally, then told me that I misunderstood him. He insisted that he told me I'd have to rent one.
WHY WOULD I BUY A TANK THAT I DIDN'T NEED IF HE HAD TOLD ME IT WOULDN'T BE FILLED.
Then, I'm told that I have to pay a restocking fee for a return, and pay for shipping. This all occurred before the product was delivered to me. They lied and they tried to get out of it. Way overpriced.
Misti J.'s review of PromoLife earned a Very Helpful vote
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Empty.
I bought an onx concentrator from these people and it died. So I called them to repair it and...
When customers purchase oxygen tanks these are shipped empty and the customer will need to fill. We provide information on how to fill tanks, but it ultimately falls on the customer to make that happen. We all returns on oxygen tanks as long as oxygen was not added to them with out a restock fee. The customer is only responsible for shipping charges.