Mitch C.

Their pricing is deceptive -- and that's being kind. More of a scam. Says you can do a return for free -- yet they start tacking on charges when you get into it. Then their website got jammed up. Couldn't process my return for days. Then I finally file my return. Turns out their dopey software got it wrong. So instead of a nice refund -- I had to pay. What's really funny is whenever you call customer service to ask about a bill -- the first word out of the agent's mouth, without addressing your question, is "you're contractually obligated to pay." That kind of training shouts "scam" in my book. Do not do business with these slimy crooks.