Miy A.

Glamourtress is an Asian business which has not adopted the American business model. They don't accept returns, offer exchanges or refunds. They lack integrity, their products are of poor quality and customer satisfaction is nonexistent. Repeat business is not a priority.

I ordered two wigs in medium brown. I received jet black in both styles. When I contacted them to correct the problem, they pretended they did not understand the issue. I contacted the BBB and after four months, they ultimately refused to correct their error. As a result of this experience, I intend to boycott all Asian hair and beauty supply businesses.