Scudderville O.

Recently purchased branded parts from this vendor and was sent unbranded parts instead. When servicing and repairing any device OEM parts are the ideal replacement. When OEM is not available then known quality branded parts are the next choice. Branded parts, like OEM will demand a higher price. This vendor, unfortunately, shipped unbranded replacement parts without prior notification OR are simply charging higher branded parts prices for lower quality unbranded products. That's tantamount to "bait and switch" and therefore this seller/vendor should be avoided.

Depicting higher quality parts on the website and then shipping inferior unbranded parts in, IMO, an unethical business practice.

Someone would expect a corporation with 100 million plus endusers to have a fairly adequate support organization; think again. To begin Discord has no live support via voice nor even online chat. They give what little support they can via email. So this multi-billion dollar organization will take days, perhaps weeks to attempt to give assistance. And yet, such simple tasks such as recovering an account is beyond their capacity and capabilities. They simply ignore your request. I've had situations where a customer service representative was unable to assist due to the nature of level 1 support and on occasion required escalation to higher capable support levels. With Discord there is no support past Level 1 and thus you cannot expect anything but corporate claptrap when they respond. If they respond at all. This was the single worst instance of incompetence I've ever experienced from an IT development corporation.

NOTE: to assure safety regarding subscriptions, etc I suggest you use a payment service such as PayPal where you can terminate the ability of someone from racking up additional charges your account once your aware. You can then get Discord to eventually refund unauthorized transactions just don't expect it to be promptly processed. Obviously PayPal, or your bank will investigate and return your funds but that can take awhile. By using PayPal you won't have to replace your bank card (debit/credit).