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The plants they sell are ok per se and they have a decent selection. However, if something goes wrong - in my case one of the live plants wasn't delivered because it got damaged in transit - Ugaoo customer support takes their own time to resolve issues making the whole buying process very frustrating. I ended up sourcing the plant from elsewhere and requested a refund. I can't hence recommend them. Chances are a local nursery will sell the same plants for a better price as well
Tip for consumers:
Slow customer support if something goes wrong
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