MM P.

This company is the worst to deal with in returning an item. We were send and iTouchless toilet seat as a gift. We did not want and went through all the proper paperwork required. We never took the toilet seat out of the box, only put packing slip and return paperwork on the shipping box and sent back. They told us that the toilet seat packing was ripped opened and the seat was used. After going through 4 different customer service people we got nowhere. They even got tripped up on their own stories. DO not trust these people.