Just got charged $100 for gold. They cancelled the order & I still got charged. I've bought many times from this website & never a problem. Now they're saying I'm a "fraud risk" but charged me anyway. THEY are the ones committing fraud. Now I have to file a chargeback.
Tip for consumers: Don't go here. As you can see in my proof of purchase I was fully charged & never received my gold.
Products used: I never received my product but I was charged anyway.
The funds for the payment you made were already voided, but I'm afraid refunds aren't instant because payment providers require 2-5 business days — let me reiterate that this is with providers and not PlayerAuctions, this is a standard process for refunds.
As to why your payment was declined, please double-check that the names and addresses between your PlayerAuctions and payment accounts are exactly matching. To avoid fraud and account theft, we need information for both to exactly match.
Best regards,
Richard
Molly Has Earned 6 Votes
Molly P.'s review of PlayerAuctions earned 6 Very Helpful votes
Hello Molly,
The funds for the payment you made were already voided, but I'm afraid refunds aren't instant because payment providers require 2-5 business days — let me reiterate that this is with providers and not PlayerAuctions, this is a standard process for refunds.
As to why your payment was declined, please double-check that the names and addresses between your PlayerAuctions and payment accounts are exactly matching. To avoid fraud and account theft, we need information for both to exactly match.
Best regards,
Richard