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I filed a complaint 10,4/2023 about extreme poor customer service just for it to go from bad to worse in the management department. To a point that there communication n mailing has exculated to where I may have to contact BBB & YELP THERE ABSOLUTELY worse customer service ever. Even there last letter to me just require more money with NO policy and a cancelation of my critical without my signature yet they require a signature for this plan only! I demand a full refill from early this year that I signed up I got NOTHING I cannot even file my accident claim FOR A INJURY IN JULY BECAUSE MY AGENT DIDNT EXIST AND YOU want me ro reinstate are u kidding me! CALL ME IR EMAIL ME FOR FOD SAKES AND GET MY ADDRESS AND CITY FOR LETTERS CORRECT. THIS IS CORRUPTION!
Tip for consumers:
Aflac is horrible I will only update or temove this if they do the right thing and refund both my policy's!!
Products used:
Two plans accidentally and critical and they cancel one without my permission send the check supposedly to the wrong address and they won't communicate omg!!
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I've been battling AFLAC for the past 9 weeks following my total knee replacement surgery. I've...
