I place purchased on June 27, received confirmation. 30 days later I was notified my hand bag was delivered at 8AM, I was home and it was not delivered. I tried to reach the company all day with no response. I sent 4 written emails to customer service still no response to this day. I never received my hand bag. *******@Nordstromsrackus.com is the email provided for help or concerns. However, I never received any response. They don't list phone number. No way to reach the company, You will be giving your money away!