Thumbnail of user mor67

Mo R.

Contributor Level

Total Points
80

1 Review by Mo

  • NumberBarn

4/9/24

The service isnt all that cheap considering you can get a legit plan from places like us mobile for 6 to 10 dollars a month unless u don't need forwarding. Also the customer service is email only and takes days for a reply there are better options

Thumbnail of user brianm122
Brian M. – NumberBarn Rep

Hi, it was a pleasure to work with you to get your number ported to your new mobile phone service provider. I'm glad we were able to get this resolved. There are a couple of things I want to highlight from this experience.

First of all, because our numbers are classified as wireline, porting to a wireless carrier can take anywhere from 3-10 days. In your case, from the time we received your porting request, it took about 36 hours for the port to complete.

Second, in the case of port outs there is nothing NumberBarn as the losing carrier can do to expedite the port and there's nothing we can do to "release" the number, regardless of what your new carrier will tell you. The responsibility of expediting a port request falls completely on the gaining carrier when they submit the port. But keep in mind that there may be a significant cost associated with expediting.

Mo hasn’t received any votes.

Mo hasn’t received any thanks yous.

Mo doesn’t have any fans yet.

Mo isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user bj227
B J. reviewed NumberBarn
1/31/24

Not Worth The Trouble. Lackadaisical Customer Service. The ordering process is clumsy and...

Thumbnail of user joelc697
10/16/23

There is no phone number for service only email. My 800 number has been down since 10/13. I rely...