Christal G.

I have been a Playstation baby my whole life and I just has an experience with PSN that makes me never want to buy from them again. I bought an upgrade to a game and accidentally got the wrong version.
I immediately called to ask for a refund and it took 3 DAYS to get a live person for one.
Second, I was told I would not get a refund because I started the download process, even though I never used the product and I should have known before I downloaded that it was the wrong version.
I was also told if I disputed it with my bank they would suspend my whole $#*! account with over 400 games bought, WELL over $5,000 worth if games, over a 22 dollar refund. 🥴🥴🥴
I will NEVER buy through PSN again!