Morgan C.

Unfortunately in cooperation with Truspilot so what you can see in there isn't a true and honest rating for Instasmile. Trustpilot supports them not allowing people without an order number to rate them. Well I never ordered anything but have registered years ago and since then I'm on a battle to get my details wiped off their systems as I'm constantly receiving spam onto my messages box and even WhatsApp! Don't trust Trustpilot in what you see about Instasmile. Happy to have Sitejabber here to be able to leave an honest review with no problems and unnecessary questions.

Truspilot not that trustworthy!
I had very bad experience with Trustpilot as I've rated Instasmile negatively. They asked me for proof and date of experience. I've sent them screenshots as Instasmile send me spam on my WhatsApp and phone message box. They have said I cannot rate them as I don't have an order number. Of course I don't as I never ordered from them thanks gods. I just thought I am allowed to rate them as they're just rude and don't want to wipe my details from their database. Then I've got an email, again!, asking to provide my details so they can unsubscribe my number from their message service. And what? I am still getting them! Trustpilot didn't allow me to rate them as they allow Instasmile to ask people for their order numbers. What if someone has bad experience with the company but doesn't have an order number? Then it looks like you can't trust that what you can see on Trustpilot is true as Instasmile rating should be lower than it is. Wondering how many more companies are rated wrongly due to people not being able to leave an honest feedback. Since my experience with Instasmile I don't trust Trustpilot anymore. Should be Untrustpilot from now on. Also previously my feedbacks were live instantly, now they're waiting to be reviewed by them. All probably because of trying to honestly rate Instasmile. Wondering if Instasmile is paying to Trustpilot for the bad reviews to be wiped off…