I received part of my order and learned the US Department of Agriculture had confiscated a packet of pepper seeds and destroyed them. I contacted customer service and sent them a copy of the USDA form as requested and they accused me of lying about a buck and a half packet of seeds. Their prices are reasonable but their customer service is rude. UPDATE: Banggood customer service contacted me via email and refunded more than they owed me. They explained how they did not mean to imply that I might be lying and I believe they are sincere. I have changed my opinion about Banggood and will continue doing business with them. As I wrote earlier they do have great prices but I still cannot recommend purchasing seeds from any foreign sources because you run a great risk of having them intercepted by customs and destroyed.
Dear morgan p.,
We are sorry for your unhappy experience at banggood.com.
For the order 6143404 destroyed by the Department of Agriculture, I have arranged to refund you $9.81, please check your paypal account in 48 hours.
You can also contact me directly to forumservice@banggood.com.
Any problems please keep in contact, I will try my best to solve the problem for you.
Best regards
Banggood Team