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Morgan P.

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1 Review by Morgan

BuyDiscountRug

  • BuyDiscountRug

“Worst customer service ever”
6/21/18

I've ordered from this company several times and the rugs themselves are a pretty good deal for the money. However, last time I ordered a rug it never arrived, and customer service refused to issue a refund or replacement, and were very rude both over the phone and by email. I had to get my bank to issue a refund. While the delivery issue wasn't their fault, the rude and totally unhelpful customer service was enough that I will absolutely never support this business again.

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