STAY AWAY FROM JOLLY CHIC! Ordered 3 dresses, and not a single dress looked ANYTHING like the photos on the website. One arrived with a giant stain on it. I contacted customer support and requested a shipping label yet apology after apology and I still do not have a return label from Jolly Chic. And I'm not paying 150 dollars to ship these crappy dresses back to China. And from the other reviews on here even if I can ship it back doesn't sound like they'll actually refund me. So I've disputed it with PayPal and hoping to close this ordeal soon. Very frustrating!
Dear friends,
Good day, this is sindy from Jollychic. We are so sorry for all the inconvenient. This period, our company has not provided the return labels, once you got the pacakge, if you have any quesitons about the products, Without any quality issues, the returning shipping fee paid by the customer. If there is something about the products, please contact our online customer service or send E-mail to after-sale@jollychic.com. We will provide you some solutions. Here is our return policy: http://www.jollychic.com/return-policy-a42.html Please check it. Can i have your registered E-mail in Jollychic? Or could you please send us your order No.? We will check it for you, ok? Looking forward to your reply!
Best wishes!
Sindy