I bought a Sonic toothbrush for Christmas. The brush tip stopped fitting on the handle so I contacted Groupon and since it was purchased before Christmas it was now past the 45 days so I had to work with the selling vendor, Great Smile and Vanity Planet: BOTH HORRIBLE.
I received the REPLACEMENT and, as I expected, the exact same issue happened. I am NOT HAPPY that I am only eligible to receive credits instead of a refund. If they are only selling products for a cheap price but the products are junk, WHY SELL THEM? 100% for profit! They do NOT care about customers. They do NOT care about quality. They do NOT care about providing good customer service OR good products.
I will never ever do business with Great Smile, Vanity Planet, or with Groupon. I am VERY disappointed and frustrated that they sent TWO DEFECTIVE items and expect me to order something else that's ALSO likely defective. HORRIBLE SERVICE! HORRIBLE PRODUCTS!