I had ordered 3 dresses from Voonik.The material for all those 3outfits was horrible. It was nothing like they were showing on their website. The stitching is not professional at all-- there were no zipper or buttons or anything to close off the skirts and you are afraid to even wear it with fear that the large stitches might open up. The saddest part was that instead of a stitched top they just sent a piece of cloth. Very disappointed and i recommend not to buy from them at all. I did try to send them an e mail to fix the problem of stiching the top but they denied it as it was past 15 days. Sure that was true but i live in USA and when my son returned from his business trip he mailed it to me so of course there was more days then their policy allows but the fault was on their side for not delivering the product they promised. If they want to improve and increase their business they should be professional and deliver the products as shown.If the error was on their side they should fix it irrespective of the time frame. Really disheartening by their response.
Hi Mrudula,
Accept our sincere apologies for this unfortunate incident. We are forwarding this case to our quality check department right away.
Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.
Regards,
Team Voonik