Molly S.

This company is worthless. If you owe taxes and try to pay through them, don't expect a confirmation, any communication, or even a response when you pointedly try to ask them questions. I filed and setup what I owed to be withdrawn on a specific date. Nothing happened. So on tax day I called them to figure out if I missed a step somewhere or what was going on: it just hangs up on you. That's it. So, I tried emailing them and got a completely useless answer that was irrelevant to what I was asking. I called again, did finally have an opportunity to talk to a real person and they just lied out their backside about the processing. So, I payed the state directly why I owed because these jokers couldn't tell me if the payment I scheduled through them weeks ago was going to go through. Lo and behold the payment I scheduled with them and the one I scheduled with the state got withdrawn on the same day back to back. So, these idiots cost me hundreds of dollars I don't have just because they can't be bothered to do their job or even something so simple and common place as sending a confirmation receipt so you have any piece of mind that they did what they said they would, even if it is weeks late. They are a trash heap and you're better off paying a real entity than trying to go through them just because it's free.