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My order never arrived for waiting over a month. They keep extending delivery dates. Customer support replied via email and refunded my order. If you need to order something important and want to be very sure to get in time, this is NOT the site to order from
I had lost my money by trying to purchase from a seller on alibaba. After realizing that I've been robbed, I approached Alibaba customer support and anti-fraud center. No body helped me in that. They just made the lame excuse that seller was unregistered and we blocked that seller profile. But I found the same seller with another trade name robbing buyer on alibaba.
That was my first and LAST business deal with alibaba. I would never ever deal with or even recommend ALIBABA (AND 40 THIEVES- as an notorious legend is).
Msin hasn’t received any thanks yous.
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Empty.
Dear Msin,
This is Echo from Alibaba International Service and I understand that you met with a dispute case and need some assistance on it. Please rest assured that I will do my best to further check it out for you.
In order to better assist you, please provide me with the registered email of your account via private message and I will contact the service team to see what we can do for you.
Thank you for your cooperation and support.
Regards,
Echo
Alibaba International Customer Service