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MuddyKomodo K.

Casa del Colibri APRC

Contributor Level

Total Points
80

1 Review by MuddyKomodo

  • Avery

12/3/23
Verified purchase

I have been buying printed labels from avery for two years. Every order I've recieved has been messed up. They are using the wrong type of cut and it creates a white border around the colored and black labels. With the first order, there was a notation made that future orders would not be dye cut. But every single order I've recieved has been cut like this and I've had to have them do it over. Now, it's the season where I plan ahead, have labels expidited so I won't get behind. And what happens, they labels are dye cut again. This has literally shut my buisness down because I can't package, and I've refunded Over 1k in orders because I can't package them...im a very small and young buisness, this is going to hurt me tremendously. I have been patient, and have tried to be understanding, but this was the last straw. I have been beyond patient.now I won't have labwls$#*!il mid week!

Tip for consumers:
The customer service reps are outstanding. But this doesn't fix the damage that's being done to my small buisness.

Products used:
Printed labels

Service
Value
Shipping
Returns
Quality
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Heather H. – Avery Rep

We are very sorry to hear this. If you could please reach out to our Care Team at 800-462-8379 we would be happy to take a look at this issue and try and make it right for you.

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